Virtually Connected

Contact Details

Phone Number:
083 661 0457
Website:
Visit Website
Facebook Page:
Visit Facebook Page

Physical Address

Provident St

Office Hours / Trading Hours

Monday: 9:00 - 17:00
Tuesday: 9:00 - 17:00
Wednesday: 9:00 - 17:00
Thursday: 9:00 - 17:00
Friday: 9:00 - 17:00

Operational Locations

Western Cape
Northern Cape
North West

Introduction of Virtually Connected

Virtually Connected provides Customer Experience Support to small and medium Retailers & Service-based Businesses; creating loyal brand ambassadors by upscaling their customer service into a customer experience.

About Virtually Connected

Our core services are:-

Customer service:
Customer Relationship Management
Customer Self-Service Knowledge Bases
Manage customer correspondence via email, social media and other avenues
Customer query and complaints resolution
Chat support

Staff welfare:
Staff Onboarding Guides
Staff Training Guides
Staff Scheduling

Business Processes:
General Business Administration
Standard Operating Procedures
Competitor Analysis

Growing businesses need loyal and satisfied clients and customers, and that's where we come in - We help your business improve processes and interactions to create a positive customer experience.

It's obvious, really. Superior customer service helps you make money, and our customer support services help you save it. It's one of the best and cheapest investments your company can make. After all, quality service attracts customers, it keeps them, and it makes them spread the word.

You may also think that great customer service is reserved for large companies. That's not true. We've helped many small companies achieve better standards of customer care, and we understand that it's never too early to embrace best practice and increase sales.
A proper customer experience solution that is tailored to your business needs will actually save you money through increased productivity and customer retention.

You only pay for what you need, when you need it. Depending on the size of your business, you may require more time or less.

Virtually Connected has a selection of packages you can take advantage of. We do recommend signing up for a minimum 3-month retainer because you - and us - want to see noticeable results over time. But that's totally up to you.

Although Virtually Connected is based in Cape Town, South Africa, thanks to technology we are able to provide support to businesses globally.

Related Keywords

Virtual Assistant, Staff Training Guides, Customer Experience, Customer Satisfaction, Customer Self-service Knowledge Bases, Service-based Businesses, Online Retail, CRM, Customer Service, Retail

Similar Listings / Related Businesses Listings

Asmod (Pty) Ltd - Logo
Gauteng, Benoni, Northmead, Glen Marais, Kempton Park, 1516
Our main focus is to help our clients start their business, grow their business, stay organised,and up to date with admin, ensuring clients have an online presence.
REGIWISE - Logo
KwaZulu-Natal, 04 Savuti Sands, 1161 Naivasha Road, Sunninghill, 2157
At REGIWISE, we simplify the process of company registration and compliance so you can focus on growing your business. Our expert team ensures efficient and compliant company registrations tailored to your unique needs.
Lifestylez - Logo
Eastern Cape, Port Alfred, West Beach, 6 Sunningdale Road, 6170
**Lifestylez is an eCommerce Online Retail Company that offers great products for each specific lifestyle Nationwide**
Novigo Recruitment (Pty) Ltd - Logo
Gauteng, Faerie Glen, Faerie Glen, 0081
From sourcing candidates to your companies specifications; screening possible candidates; telephonic interviews; professional CV editing to candidate placements, and security background checks with education checks as well, our experts offer the best service.
Going.co.za - Logo
Gauteng, Kempton Park, Pomona, 9 Sim Road, 1612
Going.co.za is an online clearance marketplace that offers a wide variety of heavily discounted products and clearance stock. We enable opportunistic buyers and small to medium sized businesses throughout Africa to access heavily discounted inventory not usually available to them.
FLOS ADMINISTRATION (PTY) LTD - Logo
Gauteng, Hammanskraal, Hammanskraal, 4014 Block 7 Kekana Gardens, 0400
We offer secretarial services with regard to the Department of Labour (Compensation Fund).
Adworth - Logo
Western Cape, Table View, 8 Madeira Crescent, 7441
South Africa's first integrated business building platform, built with flexible protocols to scale with your business goals. Join us at any stage of your entrepreneurial journey and gain access to everything you need - all under one roof
Etranscript - Logo
Gauteng, Johannesburg, Four Ways, Craigavon, Campbell Road, 2191
Etranscript provides dictation transcription services to the medical, medico-legal and general sectors. Additionally, Etranscript specialises in the transcription of qualitative research interviews and disciplinary proceedings including CCMA recordings. A convenient and secure file upload facility is provided.
ATF Consult Inc. Professional Accountants (S.A.) - Logo
Mpumalanga, Nelspruit, Outpost Centre (Unit 2B ), Cnr Ferreira and Van der Merwe Street, 1201
ATF Consult Inc. is an accounting, tax and a financial advisory firm focused on providing excellent and efficient service to our VIP-clients. As a market trend setter ATF Consult Inc. will provide you with excellent service that will enable you to make quick and effective commercial decisions. Our vast range of services can help you to achieve the
Nexus Lyseis (Pty) Ltd - Logo
KwaZulu-Natal, Durban, Golden Dawn Drive, 4399
We are an online marketing company specialising in SEO and web development creating brands for businesses of all sizes. We look forward helping your business grow online.

The Best FREE Online Business Directory South Africa

Best Directory is The Best FREE Online Business Directory Offering FREE Business Listings in South Africa. You can advertise an UNLIMITED number of businesses on our FREE business directory.