Vision
To be a innovative supplier providing cutting edge solutions.

Mission
Establishing long term relationships by creating customer value through professional solutions.

Core Values
Safety
Integrity
Uncompromising Customer Service
Long Term Customer Relationships
Professionalism
Accurate Communication
Teamwork

Products & Services
Quality Products & Brands
Reputable Business Partners
Coverage & Support
Industry Specialists
Innovative Ideas

Support Capabilities
Meeting & understanding Customer requirements
Extensive sales & service footprint across Africa
Power and HVAC optimisation and consolidation
Capacity planning strategies
Energy Efficient Solution offerings (Power Generator/ UPS/ Solar PV/ HVAC)
Execution of service & sales requirements based on customer's requirements
Key Account management with one point of contact
Compliance to Regulatory and Statutory Regulations
Equipment Management / Remote monitoring
Efficiencies
Fuel Management
Preferred Supplier and Service Level Agreements
Monthly / Quarterly visits / Services
Agreed response lead times for service call outs
Experienced Project/ Installation/ Commissioning teams
to ensure scheduled work, right the first time

Value Adding Services
How can TWSSA assist with managing operational costs?
Service and Planned Maintenance Routines to ensure Reliable Plant Uptime
Knowledgeable and Qualified Technicians
Proven Quality and Energy Efficient products
Managing of warranty related issues timeously
effectively
Remote monitoring