Buzzline Call Centre

Contact Details

Phone Number:
021 469 2700
Fax Number:
021 461 1505
Website:
Visit Website
GPS Coordinates:
-33.927345, 18.437535

Physical Address

95 Sir Lowry Road, Cape Town
Suite 102, Sir Lowry Studios
8001

Office Hours / Trading Hours

Monday: 8:00 - 17:30
Tuesday: 8:00 - 17:30
Wednesday: 8:00 - 17:30
Thursday: 8:00 - 17:30
Friday: 8:00 - 17:30
Saturday: 9:30 - 16:30

Operational Locations

Western Cape

Introduction of Buzzline Call Centre

Introducing buzzline, the revolutionary new Call Centre that offers you the most comprehensive outsourced tele-marketing; customer support, helpline, research, surveys, IT enabled systems, data capture, data verification, data cleaning, incentive, recognition and reward fulfillment services from as little as R1.55 per minute.

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About Buzzline Call Centre

So now you know about buzzline's unbeatable one-of-kind "pay-per-minute" rate starting at R1.55*, but what exactly do we offer? Check out our wide range of services below. It's pretty impressive, if we do say so ourselves.

Full Correspondence (printed & electronic)
Manage staff/customer/channel incentive and recognition programmes
Customer service & support
Data entry & storage
Data verification and cleaning
Employee info management
Help desk
Research services
Sales & telemarketing (inbound & outbound)
Transaction processing
Website engineering, design, development & maintenance

PLUS!
Most importantly...

To know exactly how your business is doing with regards to assignments handled by buzzline, we provide you with complete reports on contact centre activity. This includes a thorough analysis on:

Volumes & productivity
Improvements needed on processes and communication
Reasons for any customer dissatisfaction
Common problems that are being faced by your customers
What needs to be done to achieve 100% customer satisfaction

Let Buzzline be the middleman in taking your business to the height of customer satisfaction.

Related Keywords

Call Centre, Call Logging, Callback Messaging, E-support, Research Services, Telemarketing, Sales, Recognition, Incentives, Rewards, It Enabled Services, Data Cleaning, Inbound, Outbound

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