Buzzline Call Centre
Office Hours / Trading Hours
Introduction of Buzzline Call Centre
About Buzzline Call Centre
So now you know about buzzline's unbeatable one-of-kind "pay-per-minute" rate starting at R1.55*, but what exactly do we offer? Check out our wide range of services below. It's pretty impressive, if we do say so ourselves.
Full Correspondence (printed & electronic)
Manage staff/customer/channel incentive and recognition programmes
Customer service & support
Data entry & storage
Data verification and cleaning
Employee info management
Sales & telemarketing (inbound & outbound)
Website engineering, design, development & maintenance
To know exactly how your business is doing with regards to assignments handled by buzzline, we provide you with complete reports on contact centre activity. This includes a thorough analysis on:
Volumes & productivity
Improvements needed on processes and communication
Reasons for any customer dissatisfaction
Common problems that are being faced by your customers
What needs to be done to achieve 100% customer satisfaction
Let Buzzline be the middleman in taking your business to the height of customer satisfaction.
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