Buzzline Call Centre

So now you know about buzzline's unbeatable one-of-kind “pay-per-minute” rate starting at R1.55*, but what exactly do we offer? Check out our wide range of services below. It’s pretty impressive, if we do say so ourselves. Full Correspondence (printed & electronic) Manage staff/customer/channel incentive and recognition programmes Customer service & support Data entry & storage Data verification and cleaning Employee info management Help desk Research services Sales & telemarketing (inbound & outbound) Transaction processing Website engineering, design, development & maintenance PLUS! Most importantly... To know exactly how your business is doing with regards to assignments handled by buzzline, we provide you with complete reports on contact centre activity. This includes a thorough analysis on: Volumes & productivity Improvements needed on processes and communication Reasons for any customer dissatisfaction Common problems that are being faced by your customers What needs to be done to achieve 100% customer satisfaction Let Buzzline be the middleman in taking your business to the height of customer satisfaction.