ACDC Express

We offer a full turn-key solution and a unique concept store that provides customers with a convenient and versatile shopping experience, allowing customers to browse at leisure in what is effectively an electrical ‘supermarket’. In addition, ACDC Express actively participates in adding value to the customers by not only meeting customer expectations through superior customer service, but continuously offering excellent after sale service. Our independently owned stores are primarily supplied by ACDC Dynamics, which boasts a product range of over 80 000 individual items. These products are crucial in daily operations within the home, office and factory. This automatically creates a great and continuous demand for these products. The growth and success of the ACDC Express Franchise Group is attributed to 2 basic principles, which form the cornerstone of the business: Customer Relationship Management and maximising business efficiency. Vision & Mission VISION To be the preferred electrical retailer. MISSION To be the best solutions driven electrical retailer. Focused on customer service and convenience to ensure electrical needs are satisfied Distribution Reach – Nationwide Customer Satisfaction At ACDC Express we strive for service excellence. We look to ensure our services are of the highest quality and that they are always centered around our ACDC Express customers. We facilitate regular training sessions to equip our staff with superior product knowledge and unrivalled customer support and service etiquette.At Head Office the brand managers and training facilitators work intensely on all aspects of the brand to ensure that our sales staff are equipped with up to date information and an ability to provide excellent after sales service. To extend our accessibility we offer direct communication lines to all our ACDC Express customers who visit one of our national stores via Facebook or our website (www.acdcexpress.com).